Industry intelligence for people leaders

ISSUE NO. 39 · WEEK 40, 2026

HR Leadership Weekly

Industry intelligence for people leaders

Section archive

Tag: Employee Support

  • AI-Powered Employee Support — Chatbots That Actually Help

    The wave of AI chatbots that swept through HR departments in 2024 and 2025 was, by most accounts, underwhelming. Employees remembered their frustrating experiences — circling back to the same questions, being bounced between menu options, escalating to a human only to…